Related Videos
12:51
#CX Club - Round 5 - CX Principles (3) - CX is a gap, You only control part, EX, Ownership & Profit
14:20
B2B Advocacy
7:34
Customer Experience Principle #10 - Customer Journey Mapping - the map is not really the point...
3:37
Customer Experience Principle #2 - #CustomerExperience & Customer Service are not the same thing....
3:59