Capacity Planning or FTE Requirement - BPO Job interview - Manpower Calculation in BPO | Call Center

Capacity Planning or FTE Requirement - BPO Job interview - Manpower Calculation in BPO | Call Center

01:42 |

Related Videos

#Shrinkage Calculation in BPO | Call Center - Planned Shrinkage and Unplanned Shrinkage

0:52

#Shrinkage Calculation in BPO | Call Center - Planned Shrinkage and Unplanned Shrinkage

BPO NEWBIE? Expert Advice For YOU Who Want To Join the BPO Industry | Call Center, Contact Center

15:49

BPO NEWBIE? Expert Advice For YOU Who Want To Join the BPO Industry | Call Center, Contact Center

Capacity Planning or FTE Requirement - BPO Job interview - Manpower Calculation in BPO | Call Center

1:42

Capacity Planning or FTE Requirement - BPO Job interview - Manpower Calculation in BPO | Call Center

Call Center Quality Audit Weekly Performance Report in MS Excel

41:46

Call Center Quality Audit Weekly Performance Report in MS Excel

Free Excel Skills Matrix - Employee Skill Matrix - BPO Tutorials

5:46

Free Excel Skills Matrix - Employee Skill Matrix - BPO Tutorials

Agent Occupancy Calculation In BPO | Call Center - #BPO Interview questions

1:55

Agent Occupancy Calculation In BPO | Call Center - #BPO Interview questions

What is BQM (Bottom Quartile Management) in BPO? || Latest 2021

9:24

What is BQM (Bottom Quartile Management) in BPO? || Latest 2021

what is Call Calibration in BPO? || Live Example calling process

14:44

what is Call Calibration in BPO? || Live Example calling process

How to use COUNTIF in Excel || BPO Live Example 2021

8:44

How to use COUNTIF in Excel || BPO Live Example 2021

pareto analysis - how to create a pareto chart in ms excel (problem solving tool)

10:05

pareto analysis - how to create a pareto chart in ms excel (problem solving tool)

Flyer Activity in BPO process improvement

8:00

Flyer Activity in BPO process improvement

How to reduce Abandonment rate in call center / BPO?

9:20

How to reduce Abandonment rate in call center / BPO?

Dip Check in BPO company || Live Calling Process Example with Excel Report 2020

9:48

Dip Check in BPO company || Live Calling Process Example with Excel Report 2020

What is Root Cause Analysis (RCA) || Live Example 2024

9:30

What is Root Cause Analysis (RCA) || Live Example 2024

What is VlookUp in excel? Live BPO Example || Latest 2023

10:00

What is VlookUp in excel? Live BPO Example || Latest 2023

Learn English for Call Centers and Customer Service Jobs

5:31

Learn English for Call Centers and Customer Service Jobs

How to calculate Fair Audit%, CSAT% & DSAT% in BPO Company?

10:03

How to calculate Fair Audit%, CSAT% & DSAT% in BPO Company?

what is NPS (Net Promoter Score) in call center ? || latest BPO tutorials 2024

9:29

what is NPS (Net Promoter Score) in call center ? || latest BPO tutorials 2024

DESO Feedback Technique In BPO || Latest || 2022

7:10

DESO Feedback Technique In BPO || Latest || 2022

Roles & Responsibilities of Quality Team lead in BPO || latest 2021

10:21

Roles & Responsibilities of Quality Team lead in BPO || latest 2021